Terms & Conditions (CNP)


Please read carefully the following terms and conditions

Cancelation policies:


Tours/ Excursions can be modified or cancelled up to 7 days prior to due date without penalty 


Within 7 days if cancelled the selected tour(s) 100% no-refund 


For group tours/excursions

 (above 8 persons) one month before tour date, Tours/ Excursions can be modified or cancelled without penalties 

Within One (1) month to the tours/excursions, 100% no-refund if made 50% payment 
If made 100% payment, only 50% will be refunded back


Some excursions require a minimum number of guests to operate. If this minimum is not met, excursions may be cancelled by the Tour Operator and full refunds will be issued.


We may refund your payment or part of your payment in accordance with clause 1A, If we cannot offer you another day for the excursion/tour

1A: Due to bad weather that the activities/tours cannot be done, a full refund will be given


In accordance with the standard procedures adopted by tour operators worldwide, we reserve the right to cancel any tour prior to departure, in which event the entire payment will be refunded without further obligation on the part of the company.

Terms and conditions for payments:


- Payments using the Service may be made only using only Visa or MasterCard credit cards. 

- American express is not accepted for payments

Requirements: The required informations in to prevent fraud transactions

Before the CNP is going to be processed we will require the above information’s:

- Bank Account Details (that the sum will be debited on) - The bank company name
- A copy of your passport/ID card number
- Proof of address

Cards are accepted subject to security and fraud checks and we reserve the right to reject/cancel your tour (s) bookings

The information supplied by you is true and correct

If you use any of our other services, then your usage is based on the submission to and acceptance of the terms and conditions applicable to such services with Cocotier Tours

To make payment using the Services you must accept our terms