Terms & Conditions (CNP)
Please read carefully the following terms and conditions
Tours/ Excursions can be modified or cancelled up to 7 days prior to due date without penalty
Within 7 days if cancelled the selected tour(s) 100% no-refund
For group tours/excursions
(above 8 persons) one month before tour date, Tours/ Excursions can be modified or cancelled without penalties
Within One (1) month to the tours/excursions, 100% no-refund if made 50% payment
If made 100% payment, only 50% will be refunded back
Some excursions require a minimum number of guests to operate. If this minimum is not met, excursions may be cancelled by the Tour Operator and full refunds will be issued.
We may refund your payment or part of your payment in accordance with clause 1A, If we cannot offer you another day for the excursion/tour
1A: Due to bad weather that the activities/tours cannot be done, a full refund will be given
In accordance with the standard procedures adopted by tour operators worldwide, we reserve the right to cancel any tour prior to departure, in which event the entire payment will be refunded without further obligation on the part of the company.
Terms and conditions for payments:
- Payments using the Service may be made only using only Visa or MasterCard credit cards.
- American express is not accepted for payments
Requirements: The required informations in to prevent fraud transactions
Before the CNP is going to be processed we will require the above information’s:
- Bank Account Details (that the sum will be debited on) - The bank company name
- A copy of your passport/ID card number
- Proof of address
Cards are accepted subject to security and fraud checks and we reserve the right to reject/cancel your tour (s) bookings
The information supplied by you is true and correct
If you use any of our other services, then your usage is based on the submission to and acceptance of the terms and conditions applicable to such services with Cocotier Tours
To make payment using the Services you must accept our terms